Well, I have to admit. I came to Macy’s today with a plan: Visit the four Starbucks inside starting from the top and work my way out of the massive store in time to meet some friends for brunch. I started with a latte at the 6th floor Starbucks, quickly followed it with a double shot of espresso at the 5th floor Starbucks, took my time sipping a tall pike in the 3rd floor Starbucks’ generous seating area, and then arrived at the first floor balcony Starbucks with just enough room in me for another double shot.
What I did not expect was to be told by one of the baristas at the balcony location that there is actually a 5th Starbucks cafe inside Macy’s on the the 2nd floor. Hell, I thought I was technically on the second floor! But no. When I asked about the supposed “Evening Menu”, I was told I would find it at the 2nd floor Herald Square Café. Needless to say, I quickly downed my double shot, cut through the perfumes and headed back up the escalator.
And there it was, right on the Broadway side of the building in the corner of the women’s shoe department. I had literally passed by it on my way to the 6th floor earlier and not even noticed. Why? Two reasons: they do a good job at distinguishing it from the rest of the merchandise, and there is technically no Starbucks branding on any of the signs. None. As you can see above, all signs read: Herald Square Cafe. Now before you go jumping to any conclusions, this is not like your typical Barnes & Noble Cafe that happens to serve Starbucks coffee. This is a truly unique experience altogether.
Where do I start?
So yes, this location is called the Herald Square Cafe, but it is owned by Starbucks. Some have called these kind of stores mercantile or non-branded, but honestly the coffee cups are still typical Starbucks red-cups, so it’s not that sneaky. Yes, there is also an evening menu that includes champagne and wines. It also has some pretty neat food options like truffle oil mac & cheese and hand-crafted chocolates, but honestly my mind went straight to the fact that they serve alcohol. I wonder what that says about me?
Anyway. The seating area — in fact, the entire cafe — is very elegant and classy. The tables and chairs are composed of marble and wood. The sofas are upholstered with a dark grey floral design, and there is a beautiful clock fixture mounted on the wall that represents Macy’s exterior clock that overlooks Broadway.
Well , I must admit I probably looked like a crazy person. Here I stand, a Starbucks enthusiast hyped up on 2 double shots of espresso, a latte and a coffee, standing in a newly discovered and very unique Starbucks that serves champagne and brings your food to your table. So what did I do? I ordered myself a brut rosé, sat down at one of the extravagant sofas and simply allowed myself to relax for a moment — a long moment. I sipped my champagne and thought how cool this past year has been and how I’ve enjoyed discovering places like this around the city. I know New York is not for everyone, and I know there is much more than Starbucks in New York. But this experience really has led me on quite the journey. Those are just a few of the thoughts that came to mind before I finished my glass and walked out of the Macy’s Herald Square and its five distinct Starbucks within.
The Good:
The Evening Menu… Champagne, wine, hand-crafted chocolates… need I say more?
The Location… On the 2nd floor of Macy’s overlooking Broadway near the women’s shoe department.
The Seating… An extensive and elegant seating area is reserved for this Starbucks. I know it’s in a department store, but it’s one of the best I’ve seen so far.
The Decor… I know I’ve said some Starbucks are classy before but nothing like this one. From the seating to the decor, this Starbucks is all about providing an elevated experience to those who patronize it.
The Bad:
The Restroom… It’s in Macy’s so you can find one on certain floors. You just probably have to wait in a long, long line.
Barista Friendliness:
Very friendly and attentive.
Drink of Choice:
Brut Rosé… My first champagne at a Starbucks. I hope more evening menus pop up in NYC soon!
Overall Starbucks Rating:
A Starbucks experience anyone visiting Macy’s Herald Square needs to see for themselves.
Starbucks and the City 
I’ve always liked this blog, but this post just made me love it — had no idea this place existed in Macy’s and now I can’t wait to check it out. Your writing and description of the place sold me. Keep up the good work! 🙂
Do these kinds of Starbucks take Starbucks giftcards?
They do. I even used my Starbucks App to pay when I was there.
Stopped to get a breve with Carmel. The barista had the need to educate me that I was requesting a latte with half and half. Then after paying $4.50 And leaving tip, I watched as my breve was made with 1% milk and no Carmel flavor. I hold Starbucks to a higher standard and will just stick to non Starbucks coffee from now on.